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Support & FAQ
Check out the FAQ below. For instructions and videos, please visit our Nail University.
If you’re still unsure about something, please contact us and one of our professional nail techs will be happy to help.
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With proper application and fit, your press on nails can last for up to 1-2 weeks. If you feel that a gluetab is starting to loosen its grip, just remove it and replace it with a new one. After 2 weeks, we recommend attaching new gluetabs even if they remain on your own nails. The nails themselves are made to be used several times and how long they last depends on your lifestyle and how well you take care of the press-on nails.
The easiest way is to use the included orange stick and gently push it in between the press-on nail and your natural nail on the sides. You can then lift the press-on nail so it comes off the gluetab/sticker and remove it from your natural nail with your other hand. There are videos available at our Nail University.
In every nail kit you will get all you need for a perfect at-home manicure: 30 press-on nails for a perfect fit, 60 gluetabs so you have enough for reuse, a double sided nail file, a cuticle stick and 2 alcohol wipes.
When you measure your nails, remember to turn your finger from side to side to see if the press-on nail covers your entire nail.
Try without gluetabs to find the right fit, but keep in mind that between the press on the nail and your natural nail, the gluetab should have enough room to fit.
It should never hurt to wear press on nails, then you have most likely taken a size that is too small.
Absolutely, you can file the nails with the included nail file and use stickers or nail polish if you want to customize them.
Keep in mind that nail polish remover contains substances that are made to dissolve plastic and can also dissolve the design of the press-on nail.
Therefore, we cannot guarantee that they will return to their original condition.
The available shapes are Square, Oval, Almond and Ballerina.
The lengths we currently offer are Extra Short (for Square models) and Short (for Square, Almond, Oval and Ballerina models).
Keep in mind that the final result depend not only on the shape and size of the press-on, but also the size of your natural nails and fingers.
How do I find the right size?
Each set includes multiple sizes so you can find the press-on nail that fits your natural nails best!
The correct size should cover as much of your natural nail as possible without touching the surrounding skin.
The best nail shape depends on your natural nail shape, nail bed length and curvature. Different shapes are designed to fit different nail types.
You can also contact our customer support team where our professional nail technicians are always happy to help with a personal consultation.
No. When applied and removed correctly, press-on nails should not damage your natural nails.
Avoid using force when removing the nails.
With correct application and proper fit, your press-on nails can stay on for up to 1–2 weeks.
If a Gluetab starts to lose its hold, simply remove it and replace it with a new one. After about two weeks, we recommend applying new Gluetabs even if they still feel secure.
This helps prevent lifting or air bubbles and ensures the best possible fit as your natural nails grow out. How long your nails last can also depend on your lifestyle and how you care for them.
Yes, all of our nails are reusable!
Unlike gel or acrylic nails that stay on continuously, Switch Nails can be removed and reapplied whenever you like.
Some customers wear them for up to two weeks at a time, while others prefer to wear them on weekends or special occasions and reuse the same set multiple times.
All of our press-on nails are made from recycled ABS plastic and finished with a protective gel polish coating.
Our press-on nails are made from recycled ABS plastic and sealed with a gel topcoat.
The base is thin and flexible to better match your natural nail. We compare the durability and flexibility to a gel manicure on a natural nail.
To protect designs with additional layers or effects, we recommend applying a layer of top coat to reduce visible wear and extend the life of the nails.
We do not recommend using nail glue, as it often contains cyanoacrylate, which can be harsh on both the natural nail and the press-on nail.
Instead, we recommend using the included Gluetabs, which allow you to safely remove and reuse your Switch Nails.
If you choose to use nail glue, we unfortunately cannot guarantee the durability of the application or the condition of the press-on nails.
You can find our Gluetabs here
We recommend using our Alcohol Wipes, which you can purchase separately.
They are specifically developed for preparing your natural nails before applying Switch Nails.
Our wipes contain 95% denatured alcohol and 5% water (Alcohol Denat., Aqua) and do not include moisturizing ingredients that could affect the adhesion of the Gluetabs.
The purpose of the wipe is to temporarily remove oils from the natural nail and sanitize the surface, allowing the Gluetab to attach to a clean and dry nail for the best possible hold.
You can find our Alcohol Wipes here
Switch Nails work best when there is enough natural nail surface for the press-on nail to attach to.
If you bite your nails or have a shorter nail bed, or a hammer thumb, we recommend contacting our customer support team.
One of our professional nail technicians can help you with a personal consultation to find the best shape and fit.
Yes. Our products are completely free from animal-derived ingredients and are never tested on animals.
Switch Nails products are engineered in Sweden and manufactured with trusted partners.
Our press-on nails are produced in China, while our top coats and nail oils are made in South Korea.
We do not offer individual nail sizes.The sizes that do not fit can be used to test polish, remover or reshaping.
Many customers also keep them for future use, since the shape of your natural nails can change over time.
As a brand created by certified nail technicians, we believe it is important to be transparent about the materials used in nail products.
The term “soft gel” refers to a salon product that is cured under UV or LED light. These materials are applied directly onto the natural nail during a professional nail service and cannot be manufactured as removable press-on nails.
Some products marketed as “soft gel press-ons” are actually flexible plastic press-ons, not true soft gel.Our press-on nails are made from recycled ABS plastic and finished with a protective gel topcoat. While gel is used as part of the finishing process, the base material of the nail is ABS plastic.
For this reason, we do not use the term “soft gel press-ons” in our marketing, as we believe it is important to describe our products accurately.
For collaborations, please contact our marketing team at collabs@switch-nails.com
Please include links to your social media channels so we can easily find your content.
Shipping costs depend on your location and the shipping method you choose.
The exact price will always be shown at checkout before you complete your order.
We offer free shipping within the EU and to selected countries (Norway and the UK) on orders over 300 SEK, 300 NOK, €30, or £25, and may run different shipping offers depending on your market.
Read more here Shipping & Delivery
Free shipping offers depend on your location (EU, NO or UK), order value and the products in your cart.
Please note that the free shipping threshold is calculated based on the final order value after discounts have been applied.
Some products (our top coats and alcohol wipes) cannot be shipped by air transport, which means certain delivery options may not be available. If one of these products is included in your cart, the free shipping option may not appear.
All available shipping methods and offers will automatically be displayed at checkout based on your order.
If you believe you qualify for free shipping but cannot see the option, please contact our customer support and we will be happy to help.
We aim to ship your order within one business day.
Delivery time then depends on your location and the shipping method selected at checkout. The estimated delivery time will always be shown before you complete your purchase.
Once your order has been shipped, you will receive a tracking link by email so you can follow the delivery.
Read more about shipping here Shipping & Delivery
Shipping options depend on your destination country and will be displayed at checkout.
We work with several international and local carriers to offer reliable delivery options depending on your region.
You can read more about the available options here Shipping & Delivery
Available shipping methods depend on your location, order value and the products in your cart.
Some products cannot be shipped by air transport due to shipping regulations, for example Top Coats. If one of these products is included in your cart, certain delivery options may not be available.
If you are trying to qualify for a free shipping offer, you may need to remove the restricted product from your cart to see all available shipping options.
All available delivery methods will automatically be displayed at checkout based on your order.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link.
If you cannot find the email, please check your spam or junk folder for messages from info@switch-nails.com.
If you still cannot locate it, you are always welcome to contact our customer support!
Orders shipped within the EU are delivered without additional customs duties.
For orders shipped outside the EU, import duties, taxes or customs fees may apply depending on your country’s regulations.
These charges are determined by your local customs authority and are the responsibility of the customer.
For orders delivered to the United Kingdom, there are no additional duties for low-value shipments, as the order qualifies under the UK low-value threshold.
If applicable, the shipping carrier or customs office will contact you directly regarding any additional charges before delivery.
We offer several secure payment options, but the available methods may vary depending on your country and region.
Payment options can include credit and debit cards, Klarna, PayPal, Swish, Apple Pay, Google Pay and other local payment methods, which will always be shown at checkout.
All prices on our website are shown including VAT, and the final price will always be displayed before you complete your purchase.
We process orders quickly to ensure fast shipping. Because of this, it may not always be possible to cancel an order once it has been placed.
If you need to cancel your order, please contact our customer support as soon as possible and we will do our best to help.
If your order has already been shipped, we will of course help you with a free return once you receive your order.
We cannot add or change products in your order manually after it has been placed. This is to protect your payment details, as you must approve the total amount of a purchase yourself.
Once an order has been placed, it may also not be possible to stop the order since it is processed quickly.
If you notice something immediately after placing your order, please contact our customer support and we will check if any adjustments can still be made.
We offer free returns, so if you are not able to cancel your order you can always return or exchange your order through our return portal.
If you entered the wrong shipping address, please contact our customer support as soon as possible.
If the order has not yet been processed, we may be able to update the address before the package is shipped.
Please note that not all shipping options allow address changes after an order has been placed.
Yes, we offer free returns, which means we will cover the return shipping cost for you.
Go to Returns & Exchanges to access our return portal, or contact our customer support and we will guide you through the process.
We aim to respond to all customer inquiries as quickly as possible and usually reply within one business day.
If you have not received a reply, please check your spam or junk folder for emails from info@switch-nails.com.
If you still cannot find our response, you are welcome to contact us again.